We foster good in all that we do. We foster good opportunities.
We promote good character and ideas, positive outcomes, healthy lifestyles and strong relationships.
We help youth grow emotionally, behaviorally, and educationally through a variety of services - each one using our effective treatment philosophy. We nurture. We challenge. We empower the child and the whole family. We help build the skills to live productive and fulfilling lives.
New Directions is a 501(c)3 non-profit agency with a rich history going back more than 130 years, with a passion to foster resilient, self-reliant families and stable, loving environments for all children by promoting safe, respectful, responsible, and goal-directed behavior. We do this through our dedicated, caring staff and our treatment philosophy of Normative Culture.
We are proud of what we do, and look forward to partnering with you and your family.
Welcome to New Directions, where change is for good.
We help youth & families identify their strengths. Then we help them to use those strengths to overcome challenges and build new skills - creating a foundation of hope, growth, opportunity and personal responsibility. We support the process of self-discovery and encourage the development of meaningful relationships
We believe that behavior can be guided using role modeling, positive reinforcement, teaching, and setting positive expectations.
We help create personal strengths using "Normative Culture", which helps to establish an internal guide for our behaviors.
In Normative Culture, expected attitudes and behaviors are called "norms".
The four norms we focus on are respect, responsibility, safety, and achieving goals.
Normative Culture teaches youth that they have the power to create positive changes in their behavior and lives.
It also provides parents, children and staff with shared expectations and a common language regarding attitudes and actions.
Everyone has the right to feel safe, both physically and psychologically, within a diverse and respectful culture.
Each of us must accept our shared responsibility for our community, and take accountability for our thoughts, words and actions.
We must treat all people with respect and consideration, including ourselves!
Each of us has a responsibility for setting realistic, positive goals for ourselves, and to build the skills needed to reach these goals.
Success for us takes many forms. It could be the day a family is reunited, the proud smile of a child who reaches an established goal, a college acceptance letter after years of hard work, or simply the bond of a happy, healthy family.
To achieve these positive outcomes, we support each child in a process of self-discovery and maturation. We encourage each child to connect with people in meaningful ways. Our experiential learning programs provide the confidence to try new enriching activities, such as Adventure Recreation, equestrian classes, and ropes courses. And we challenge youths to take positive risks and show a willingness to adapt.
Whether it's our precious time, a special talent, a unique perspective, or financial resources, we all have something to contribute!
Brandi Robinson – Program Coordinator- Chautauqua County Agency Operated Boarding Home (CCAOBH) Brandi has worked for New Directions since 2000. She is the head of our extremely dedicated AOBH team in Falconer. As program coordinator she oversees the care of kids age 15 to 21 who live in the group home. Brandi was initially hired Read More
Beginning Monday, New Directions Youth and Family Services will be celebrating the 150th anniversary of the Lockport Ladies Relief Society, the forerunner of Wyndham Lawn Home for Children. The Lockport Ladies Relief Society began dispensing food, coal, clothing and bedding to families in need in 1865. The society became incorporated on Feb. 8, 1871, and Read More
Prachee Samant – Health Homes Outreach & Engagement Specialist Prachee is a positive and goal-directed individual who has been working out of our Harlem Road Office since July of 2016. She began in the role of WRAP Care Coordinator, and one year later, she moved onto the position of Health Homes Care Manager. Now, Prachee Read More