
Our Services
Each child and family is unique. That's why New Directions Youth and Family Services provides a variety of programs and services so that we may continue assisting as many youth and families as possible in the ways that best suit them.
Childhood can be difficult to navigate. With trained professionals, you can feel reassured that we will strive to provide the best care possible in all aspects. We are here to support youth and families on their journey.
Explore our services below.

Adventure Recreation
Our Adventure Recreation Program is offered to youth residing on our Wyndham Lawn and Randolph Residential Campuses. It focuses on encouraging youth to expand their world and explore new interests through new activities and experiences.

Agency Operated Boarding Homes
Our Agency Operated Boarding Homes feature family-style care for youth in a community-focused environment. Youth are able to attend community schools, participate in community activities, and even work within the community under the care and guidance of our trained staff.

Brief Strategic Family Therapy
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Children and Family Treatment and Support Services
Children and Family Treatment and Support Services (CFTSS) offers assistance to families and youth in community-based settings. Service providers support youth with mental and behavioral health related concerns and assist in alleviating symptoms and improving functioning.
SELF-REFERRALS ACCEPTED

Children's Health Home Care Management
Health Home Care Management is a free service for people with active Medicaid that meet eligibility requirements based on their physical and mental health conditions. Care Managers work with the child, family, and all other people involved in child’s care (pediatrician, dentist, counselor, and school staff) to create a care plan for the child.
SELF-REFERRALS ACCEPTED

Children's Mental Health Programs - Niagara County
Our Children’s Mental Health Programs (CMHP) offer community-based programs where providers meet youth and families at home, school, or other community locations. The Children’s Mental Health Program team works with youth and families to identify their specific needs and refer them to the right resources to help support those needs. Our team also provides advocacy for families with school, probation, and court.

Community-Based Treatment
Our Community-Based Treatment Program helps families achieve and maintain optimal social, psychological, and physical functioning at home, in school and within the community. Community-Based Treatment is an intensive family-centered service helping to prevent out-of-home placement and assist families with reunification.

Equestrian Program
Our Equestrian Program in Randolph offers a unique experience for youth residing on campus. The barn may serve as a fun break from their everyday life on campus where they can learn important life skills. The horses are specially trained by our Equestrian staff and youth are able to interact with them in a variety of ways under while under Equestrian staff supervision.

Family Assessment Response - Niagara County
Our Family Assessment Response (FAR) based out of Niagara County collaborates with Child Protective Services (CPS) FAR team to provide families with an alternative to traditional CPS investigations. With the FAR approach, families are provided with culturally competent, strength based, and needs driven process. Families are assisted in developing and organizing supports, services, and resources in order to achieve their goals, vision, and self-sufficiency.

Family Engagement - Niagara County
In our Family Engagement Program based in Niagara County, Family Engagement Facilitators partner with families in a voluntary process designed to help restore decision making power to parents and guardians when children are at-risk of not being able to reside or are currently not residing with their parents/guardians. This program also includes Family Group Conferencing and Family Finding for Niagara County.

Family Group Conferencing - Erie County
Our Family Group Conferencing is a decision making process that recognizes that every family is different. Therefore, unique ways of problem-solving and providing support are used and offered to families in need of developing a plan for safety or permanency for their children in Erie County.

Family Peer Support Services
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SELF-REFERRALS ACCEPTED

Foster Care, Kinship Care, and Adoption
Our Foster Care Program keeps children safe in certified foster homes while their family navigates various challenges. Our primary goal is always to return children to their families. However, in cases when that is no longer an option, we look for permanent adoptive homes for the children with the hope that they will maintain some level of connection to their family.

High Fidelity Wraparound Program
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Henrietta G. Lewis Campus School
Our Henrietta G. Lewis Campus School is a specialized school located on our Wyndham Lawn Campus in Lockport. Our school serves youth from kindergarten through high school graduation. With optimized student to teacher ratios, we are able to provide more individualized instruction to assist youth in achieving academic success!

Intensive Preventive Services
Our Intensive Preventive Services work with families who have been referred by Erie County Department of Social Services. A Preventive Service Coordinator works with the entire family to help the family identify strengths, goals, and needs. The primary purpose of the program is to help keep children safe and at home with their families.

Partners in Parenting
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Raise the Age Program
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Randolph Qualified Residential Treatment Program (QRTP)
Our Randolph Residential Campus offers youth structured environments focused on the comprehensive needs of children and adolescents. Youth attend the Randolph Academy next door, are able to participate in a variety of activities and clubs on-site, and receive care and guidance from trauma-informed staff.

Rapid Family Meetings
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Supervised Setting Program (formerly SILP)
Our Family First Supervised Setting Program (formerly known as our SILP) is for youth 18-21 generally with an APPLA permanency goal. New Directions works with referral partners to identify specific needs related to each youth that will meet their employment, training, education, and desired location needs. Youth can live in an individualized apartment or shared living space. Youth will receive supportive services to address their individual needs throughout their placement.

Supervised Treatment and Supports for Juveniles Program
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Wayne A. Secord Therapeutic Preschool
Our Wayne A. Secord Therapeutic Preschool is located in Lockport, New York. At our preschool, youth are carefully attended while they receive formative instruction that will help them gain the necessary skills to excel in school. Youth are encouraged to explore creative outlets and are taught how to identify and regulate difficult emotions.

Wyndham Lawn Qualified Residential Treatment Program (QRTP)
Our Wyndham Lawn Residential Campus offers youth structured environments focused on the comprehensive needs of children and adolescents. Youth attend our Henrietta G. Lewis Campus School located on campus, are able to participate in a variety of activities and clubs on-site, and receive care and guidance from trauma-informed staff.

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